Stay On Top Of Supplement Pick and Pack Logistics During COVID-19 Transition

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Supplement Pick Pack

It’s 2020 – probably quite a different year than you expected – and we’re all still trying to navigate life and figure out what the next step is. Our worlds continue to shift as COVID-19 continues to play out. We know that this shift has had a taxing impact on jobs and on supply chains; as the demand for online orders and specific products increase, on-site manpower has decreased.

We’re here to share a few tips on how to stay on top of supplement pick pack logistics during this COVID-19 transition, if only to stay sane and give you some peace of mind. Hopefully it might relieve your supply chain and fulfillment logistics of more added tension and back-log.

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Supplements are important, especially right now

It’s a time when customers are frantically trying to order their health items online so that they can re-stock without having to leave their home. Even with all the factors that are making this time exponentially more difficult for supply chains, you can still satisfy your customers and get them what they need.

So start by remembering and embracing that high-quality is most important. Most customers will understand longer wait times for products right now (we know, some customers won’t, despite everything going on), but what they won’t tolerate are low-quality services. A damaged, expired, or incorrect order? Not gonna fly.

It’s time to focus on what’s happening inside your warehouse. How you store and handle supplements, and how you track them, requires an entirely different level of care because these items are perishable. Improper ambient temperatures and overly long shelf times can denigrate product quality, rendering your expensive inventory useless. Customers (and the law) expect you to protect their health and safety. Even during this COVID-19 transition, make it your priority to continue delivering excellence.

Therefore, focus greatly on your work in the warehouse. Continue to pick and pack efficiently and accurately, and maintain a good reputation for providing fresh, new merchandise.

Make sure your supplement pick pack partner is worthwhile and life-long

Most fulfillment companies are not equipped to handle sensitive health and beauty inventories. They don’t want to. It’s expensive and you have to be picky. We understand how high the stakes are in the supplement industry, and how fiercely competitive it is. Right now, you need a partner who can provide you the highest quality services so you can deliver excellence to your customers. You need a partner that:

• Operates highly sophisticated facilities required to properly store and handle health and beauty products. In other words, FDA Food Grade certified.
• Employs professional employees who know how to manage individualized care for special inventory and handle products with utmost care.
• Integrates ordering and warehouse management software that enables tracking by lot number, expiration date, and other crucial details.
• Has a customer contact center and back-end fulfillment facilities that are protected by state-of-the art, monitored access and surveillance systems.
• Actively stays up to date on trends and best practices, so they can perform effectively and collaborate with you on new ways to save money, improve supplement pick pack processes, and update customer purchasing experiences.

Now is the time to show your customers that you can provide. The more careful and detail-oriented you are in the warehouse, the greater the results. Right now, it means everything to see your customers satisfied.

Get in touch with us now, we’d love to chat.