The fifth fact about fulfillment center success is that when you work with the right fulfillment center, your average order size will increase.
It’s a fact: choosing the right fulfillment center can increase your sales.
That may astound you, but it gets even better. Because with the right fulfillment partner, you can increase sales in two ways:
High touch customer care is the foundation of every exceptional fulfillment center. (Spoiler alert: there aren’t many fulfillment companies that can live up to high touch standards, day in and day out.)
How do high touch customer interactions increase average order size?
We don’t merely take orders, we help each of your customers shop wisely and “fulfillingly.” They don’t just buy, they are excited to buy more.
And, PS, our back end fulfillment is as high touch as our customer care center. We work fast, and we don’t drop the ball. We know that the “ball” that’s in our court is your brand. It may be powerful, but it’s also fragile if handled without care. If we break your trust in us, we’ve lost a client.
Heaven forbid! We want your company as a lifetime partner. That’s why we work so hard to create customized, personalized relationships with each of our clients.
Higher sales per order plus more repeat business adds up to greater customer lifetime value. And since high touch experiences build loyalty, that customer’s “buyer lifetime” will be longer, too. You’ll have less frustrating (and expensive) customer attrition. And more brand advocates to bring new customers who will expand your cycle of sales increases. That leads to a bottom line any CFO could love.
And all because you choose the right fulfillment center to be your partner.
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