Entries by Scott Miller

Third Party Logistics: Choosing A 3PL Partner

Third Party Logistics: Choosing A 3PL Partner Third Party Logistics: The Stakes Are High If You Choose the Wrong Partner     “We could sell more, if only the guys in shipping could get it right!” If this lament sounds familiar, you are not alone. It’s one of the top reasons companies seek third party […]

Outsource Fulfillment Tips

Outsource Fulfillment Tips We created this blog with a couple important outsource fulfillment tips just for you. These tips apply to traditional fulfillment services, e-fufillment services, and pick and pack fulfillment. Enjoy the read… Whether have already partnered with a fulfillment company or you’re considering such a move, you want to outsource fulfillment in a […]

How Fulfillment Companies Provide Sales Lift

  The Best Fulfillment Companies Provide Lift     What company doesn’t want more sales? If you’re like many executives, you’ve never thought of fulfillment companies as a potential sales source. Yet certain fulfillment partners can generate substantial sales lift. How do they do that?   Product knowledge Sales-oriented fulfillment companies are able to answer […]

Finding Fulfillment Companies That Deliver High ROI

How To Find Fulfillment Companies Delivering Return-On- Investment   Outsourcing your company’s fulfillment is a significant investment. Are you getting your money’s worth? Fulfillment companies can help you benefit from their efficiencies, and many can help improve your customer service. But the best return on investment depends on other factors, too.   High ROI comes […]

Customer Experience…Does It Really Matter?

Customer Experience Matters When You’re Nurturing Customers For Life. I remember it vividly, even though it is nearly 18 years ago. As my bride and I planned out our last honeymoon day at Disney, we decided the final event should be the Saturday night parade at Magic Kingdom. This would cap off an amazing week. […]

What Do Great Fulfillment Companies REALLY Deliver?

Great Fulfillment Companies Have Something In Common Little extras can add up to not-so-little branding and bottom line benefits for your company. That’s what you get from truly great fulfillment companies. What do great fulfillment companies do that makes so much difference? Great fulfillment companies deliver “above and beyond” as a matter of course. Great […]